We’re honoured to announce our business partnership with
Phoenix Solutions Group to bring our customers a full-circle social media and customer service approach.
Phoenix Solutions Group was formed in 1989 to assist professional collision repair facilities by developing results–based marketing solutions. Specializing in the collision industry, Phoenix Solutions Group has delivered the most all–inclusive marketing products available today, providing increased sales to every committed member. With over 20 years of on-demand results marketing experience, Phoenix Solutions Group has emerged as the foremost authority in “On-Demand” marketing concepts for the collision repair industry.
In Social has provided digital marketing services to businesses across various industry verticals, with specialization in the automotive market since 2015. With clients across North America, we’ve created and published unique and strategic social media content, and built and managed digital advertising campaigns for our clients that have increased brand awareness and brought in new customers. With a business consulting mindset, we work with our clients to identify their business goals and create actionable plans to reach them.
PSG collects useful customer insights, packages into weekly & monthly survey reports, sends to In Social
In Social reviews the PSG reports to identify key focuses for social media content
In Social creates social media posts from the data identify in the reports
Through the continuous monitoring of a shop’s digital presence, In Social handles incoming messages, comments, questions, and estimate requests and discusses with the PSG team for additional context from collected data, or escalates to the client when necessary.
Shop gets new customer from marketing efforts!
Shop collects data about the customer, sends it to PSG, PSG shares with In Social, and the cycle continues!